There is complimentary wifi available in our public areas, the network name and password are located in your room or please ask at reception.

Bistro hours:

Lunch 11:30 am - 2: 30 pm

Dinner: 5:30 pm - 8:30 pm

Reservations for the restaurant are recommended and can be made HERE

Room service is also available. Simply tap the ME&U beacon in your room, order and pay, and your meal will be brought to you!

Please leave your towels on the floor if you want housekeeping to replace with fresh towels.

Breakfast packs are available from Reception.

Please vacate your room by 10 am, close the door behind you and return the key drop box at reception.

In the event of an emergency, please get in touch with the hotel on 07 4125 5477 for assistance.

In case of fire or other major emergency, please call 000.

General trading hours are 10 am - 4 am daily.

We also have a BWS Bottle Shop onsite, open from:

Tuesday to Saturday 10 am -10 pm

Monday and Sunday: 10am - 8 pm

Your room will be serviced daily. If you do not want your room serviced, please display the ‘Do Not Disturb’ sign and our team will respect your privacy.

NOTICE

LOSS OF OR DAMAGE TO GUESTS’ PROPERTY UNDER the Innkeepers Act 1968, an innkeeper may in certain circumstances be liable to make good any loss of or damage to a guest’s property even though it was not due to any fault of the innkeeper or any servant in the innkeeper’s employ.

This liability, however:

(a) extends only to the property of guests who have engaged in sleeping accommodation at the inn,

(b) is limited to one hundred dollars to any one guest except in the case of property which has been deposited, or offered for deposit, for safe custody

(c) does not cover motor vehicles or other vehicles of any kind or any property left in them, or horses or other live animals.

This notice does not constitute an admission either that the Act applies to these premises or that liability thereunder attaches in any particular case.

Guest laundry facilities are available on-site, located across from room 1. This service is available to all guests for $7.00 per wash or $6 per dryer (accepting $1 and $2 coins). For laundry powder or coins, please see reception.

Complimentary car parking is available to all guests. The Hotel does not accept liability for any loss or damage to cars and their contents.

Reception is open from 9 am to 6 pm daily,

The reception team know the very best local activities around Hervey Bay for you to get the most out of your stay. They can book tours as well

We have a strict no-smoking or vaping policy in all of our guest rooms. Any guests who smoke or vape in their room will be fined $500

Please smoke outside with your windows and doors closed

Our swimming pools are open daily from 5am to 9pm. All children must be monitored whilst in the pool area by an accompanying adult. Pool towels can be collected from reception.